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Passenger Advisory - Chhatrapati Shivaji Maharaj International Airport (CSMIA) continues to operate without any disruptions. However, due to evolving airspace conditions over Iran, certain flight schedules may be impacted. Passengers are requested to contact their respective airlines for the latest updates regarding their flight schedules.
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Passenger Guide

Essential information for departures, arrivals, transit, and more
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Cargo

Departures

Find check-in instructions and key procedures for a smooth departure.

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Cargo

Arrivals

Find pre-arrival guidelines for a hassle-free entry.

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Cargo

Transit

Get essential transit details for a smooth connection between flights.

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Customs Atithi App

The Atithi app by the Central Board of Indirect Taxes and Customs (CBIC) assists international passengers in e-filing baggage and currency declarations before arrival, enabling quicker customs clearance

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More Services

Discover additional services for a better travel experience

Frequently Asked Questions

Where can I find the check-in counters for my flight?

Check-in counters are located on Level 4 in the departure area. Refer to information screens near the terminal entry gates to locate your airline's counter.

How do I get from one terminal to another?

Use the Inter-terminal Coach Facility for quick transfers.

Where can I find information about my flight's departure gate?

Real-time flight details are displayed on digital screens throughout the airport. You can also check the CSMIA app or website.

What are the security check procedures?

Remove laptops and electronics from bags and place liquids in a clear, resealable bag. Follow airport signage for instructions.

Is there free Wi-Fi at the airport?

Yes, complimentary Wi-Fi is available. Click here to connect.

Where can I eat or shop while waiting for my flight?

Restaurants, cafés, and retail stores are available across all terminals. Check the terminal map or click here for options.

How early should I arrive at the airport before my flight?

  • Domestic flights: At least 2 hours before departure.
  • International flights: At least 4 hours before departure.

Are there any special assistance services for senior citizens or passengers with reduced mobility?

Yes, wheelchair assistance and other services are available. Contact your airline or the airport helpdesk for arrangements. Click here for details.