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Passenger Advisory - Some IndiGo flights operating from Mumbai Airport may experience delays or cancellations due to airline-related operational issues. Passengers booked with IndiGo are requested to check the latest flight status directly with the airline before heading to the airport.
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Information Desk

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Home - Airport Facilities - Information Desk

Airport Help Desk

Information desks are available at Terminal 1 and Terminal 2, where customer service executives assist with airport-related queries. If a desk is not easily accessible, passengers can contact the 24/7 helpline at +91 22 66851010 for support. 

S. No. Location
1 Arrival Hall
S. No. Location
1 Departure Curbside Near Gate 2
S. No. Location Landmark
1 Arrival domestic Near Belt no. 01-02 and Opp. Belt no. 13- 14
2 Arrival hall, International  
3 Arrival plaza Curbside between Arrival exit Gate A – B
S. No. Location Landmark
1 Curbside- Lane 2 Opp. Gate no. 04
2 Curbside Desk at Level 4 Near Gate 1
3 Near Boarding Gate 87  
4 Departure Gate number 5, check-in hall Near Island H
5 Departure Gate number 3, check-in hall Near Island D
6 Retail Area (for international passengers) at Level 4  
7 Retail Area (for domestic passengers) at Level 3  

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