Airport Help Desk
Information desks are available at Terminal 1 and Terminal 2, where customer service executives assist with airport-related queries. If a desk is not easily accessible, passengers can contact the 24/7 helpline at +91 22 66851010 for support.
Departure
| S. No. | Location |
|---|---|
| 1 | Departure Curbside Near Gate 2 |
| S. No. | Location | Landmark |
|---|---|---|
| 1 | Arrival domestic | Near Belt no. 01-02 and Opp. Belt no. 13- 14 |
| 2 | Arrival hall, International | Between arrival belt 8-9 |
| 3 | Arrival plaza | Curbside between Arrival exit Gate A – B |
| S. No. | Location | Landmark |
|---|---|---|
| 1 | Curbside Lane 2 | Opposite Departure entry gate no. 04 |
| 2 | Curbside Lane 1 | Near Departure entry gate no. 01 -02 |
| 3 | Departure Gate number 5, check-in hall | Near Island H |
| 4 | Departure Gate number 3, check-in hall | Near Island D |
| 5 | Retail Area (for international passengers) at Level 4 | |
| 6 | Retail Area (for domestic passengers) at Level 3 |
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