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Passenger Advisory - Chhatrapati Shivaji Maharaj International Airport (CSMIA) continues to operate without any disruptions. However, due to evolving airspace conditions over Iran, certain flight schedules may be impacted. Passengers are requested to contact their respective airlines for the latest updates regarding their flight schedules.
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Cargo

Seamless cargo solutions for global business growth
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About CSMIA Cargo

Chhatrapati Shivaji Maharaj International Airport (CSMIA) has developed technologically advanced cargo facilities since 2006, almost doubling cargo-handling capacity. By streamlining processes and reducing delays, CSMIA has become one of India’s top air cargo-handling airports.

Mumbai Airport handled a record 0.96 million metric tons of cargo in FY19 and will handle estimated 0.89 metric tons in FY25. CSMIA continues to improve infrastructure, expand connectivity, and adopt digital solutions to support India’s growing logistics sector.

Cargo Management System

CSMIA introduced AMAX (Adani MIAL Air Exchange) - India's first air cargo community platform – in 2013. This secure, web-based system connects airports, cargo handlers, freight forwarders, customs, airlines, and other stakeholder AMAX streamlines cargo processes, improves coordination, and enhances efficiency, making air cargo management faster and more organised.

Key Features of AMAX:

  • Digital Documentation: AMAX simplifies cargo processing with a single digital platform, improving visibility and coordination across the supply chain.
  • Paperless Import Process (D-Cube): The D-Cube feature enables contactless import operations, reducing paperwork and limiting manual intervention for smoother processes.
  • Customised Features: The platform supports shipment tracking, carting order approvals, payment processing for cargo handling fees, and a paperless truck scheduling system for dock access.
  • E-Freight Initiatives: CSMIA is a leader in India’s air cargo e-Freight system and is accredited by the International Air Transport Association (IATA) as an e-Freight compliant station. By minimising the use of paper and physical documentation, AMAX makes cargo handling smoother, more efficient, and environmentally friendly, supporting CSMIA’s commitment to a digital and sustainable future.
  • Cargo Mobile Application: CSMIA launched the Cargo Mobile App, improving cargo operations with real-time tracking. This user-friendly platform gives stakeholders instant updates on air cargo status, enabling transparency, efficiency, and convenience. Users can track shipments from entry to Export General Manifest (EGM), Import General Manifest (IGM), and final delivery, enabling informed decisions anytime, anywhere.
With these features, AMAX has become a comprehensive solution for MIAL’s cargo operations. It brings stakeholders together, improves overall efficiency, and reinforces CSMIA’s position as a digital leader in air cargo.

Facilities

International Air Cargo Terminal

Export Heavy & Bonded Cargo Terminal Export Unitization Zone [One-stop Airline Functions] Import Cold Zone [+15 ℃ to +25 ℃]
Export Pharma Excellence Centre Export Agro Excellence Centre International Courier Terminal
Cold Storage [+15 ℃ to +25 ℃ +2 ℃ to +8 ℃ Freezers] Airline Warehouses Truck Docks/Dock Levelers
Multilevel Racking Systems Transshipment Cargo Storage CCTV Surveillance
Automated Car Offloader X-Ray machines Platform Trolleys
Weighing Scales 30MT ULD Weighbridge with ULD tags printing facility Articulated Hi Reach Trucks, Forklifts & Hydraulic Pallet trucks
Power Outlets (Active Containers) Workstations & ULD Storage Valuable & Vulnerable Cargo Storage
Hazardous Goods Storage (Including Radioactive Room) Live Animal Storage Customer Service Cell

Export Pharma Excellence Centre

Exclusive facility for storage and processing of temperature-controlled pharmaceuticals/ healthcare products/ vaccines.

Temperature: +15 to +25 Truck Docks, Dock Levellers & Release Docks CCTV Surveillance
Weighing Scales Automated Workstations 140 ULD Storage Positions
Ball-Matt ULD Manoeuvring X-ray Machines Cold Rooms [+2 ℃ to +8 ℃ Freezers]
SMS & Alarm Alerts in Case of Temperature Deviation Data Loggers & Humidity Control Turant – Mobile Application
Automated doors & Air Curtains  Power Outlets (Active Containers) Power Backup
IATA CEIV certification GDP Certification Forklifts & Hydraulic Pallet Trucks

Export Heavy & Bonded Cargo Terminal

A state-of-the-art facility designed for handling oversized cargo, heavy shipments, and bonded goods from the hinterland.

Truck Docks and Dock Levellers X-ray Machines Dedicated Storage for Oversized Cargo
Exclusive Truck Dock and X-ray Machine for Bonded Cargo Forklifts Hydraulic Pallet Trolleys
Cargo & ULD Weighing Scales    

Import Cold Zone (Exclusive Pharma Storage)

India’s largest airport facility for storing imported healthcare products at controlled temperatures.

Temperature: +15 ℃ to +25 ℃ 1,148 skid positions Data loggers & humidity controls
Hi-reach trucks CCTV surveillance Automated doors & air curtains

International Air Cargo Terminal (Other Facilities)

Cargo Management System (AMAX) 5-lane vehicle entry, cargo & car parking 5 dedicated aircraft parking bays
24/7 services, office spaces, and banks Round-the-clock operations Banks
Plant Quarantine Animal quarantine Drug Controller – Central Drugs Standard Control Organization
Food Safety & Standards Authority of India Wildlife Crime Control Bureau 24x7 Medical Services & dedicated ambulance
Car parking Cargo Vehicle Parking Disposal Section (30 days old cargo)
Public canteen Conference hall Training Room
Grievance Redressal Cell Customs Turant Seva Kendra Unaccompanied baggage terminal
Area for Customers/ agents & passengers awaiting baggage clearance Security surveillance (MIAL & CISF) Permission to Crane Operations

International Courier Terminal

Truck Docks & Dock Levellers Weighing Scales X-Ray machines
Customs Offices Multilevel Racking System Castor Deck for ULD manoeuvring
CCTV Surveillance Strong Room (High value E-commerce & valuable cargo) Office spaces
Cargo Management System Handheld Devices – Real Time operations Detention cargo storage

Domestic Air Cargo Terminal

India’s largest State-of-the-art common user facility for domestic cargo handling.

Canopy Covered Truck Docks & Dock Levellers Weighing Scales (Including ULD Weighbridge) X-Ray machines
Hydraulic Pallet Trucks Platform Trolleys, Tugs, HVLS Cold Storage
Hazardous Room Strong Room Live Animal Storage
CCTV Surveillance Cargo Vehicle Parking Office Spaces & Agents work area
Public Canteen Electric Conveyor Belts (Upcoming)  

Upcoming Infrastructure Projects

Import Cargo Terminal – New Expansion of Domestic Cargo Terminal Integrated Courier Terminal
Cargo operations IT advancement

Services

Documentation ULD Break down / segregation and storage (Imports) CTO/ Segregation/Location identification/ System/Status update (Galaxy, ACCS)
Cargo Arrival Notification to Consignee (Imports) Delivery order services (imports) Cargo Loading/Unloading Supervision under Aircraft
Pre-alerts & priority services for high value, temperature sensitive & express shipments Key Account Management – per Airline, dedicated cargo supervising team – per Airline 100% Weight/Volume Check (exports)
Cargo Screening & Certification (X-Ray / Physical Check/ETD) (Exports) Customised ULD Build up (Exports) Notification to flight captain on special cargo loads (exports)
ULD Tags (Exports) FWB / FHL updates/ Verification Freight status update / Flight manifest message exchange
Key accounts & dedicated Team for Charter Operations Transshipment cargo connections

Special Cargo Handling

Mumbai Airport has a world-class cargo facility designed to handle various types of shipments, including oversized cargo, hazardous goods, live animals, car shipments, defence equipment, and temperature-controlled pharmaceuticals. A specialised team ensures smooth processing of ad-hoc charter flights, securing necessary approvals and maintaining timely connections. With IATA CEIV and GDP certifications, the airport guarantees the highest standards for pharmaceutical handling.

Industry Recognition & Certifications

  • Cargo Airport of the Year – India: STAT Times, 2024; six-time winner
  • Best Cargo Airport – Efficiency & Digitisation: India Cargo Awards, 2023
  • Best Cargo Handling Services: India Warehousing & Logistics Awards, 2023
  • Best Airport – e-Freight & Service Quality: India Cargo Awards, 2018

Industry Certifications

  • IATA CEIV Pharma
  • GDP Certification
  • AEO Certification
  • IATA e-Freight Compliant

MIAL Cargo Working Hours

Operations - Export, Import & Trans-shipment: 24x7

Admin Department: 09:30 to 18:30 hrs

Import – Examination Token: 09:00 to 17:30 hrs

Customer Counters:

Available 24x7

Export – Cargo Acceptance

Gate Pass / Delivery Token

RMS Clearance / Direct Delivery

Domestic Air Cargo Operations

Free Period:

Export : 12 hours from cargo admittance to acceptance (BAG) and 36 hours from acceptance to actual departure.

Import : 48 hours from flight finalisation in the Custodian Management System.

Cargo Tariff

Schedule of Charges – Cityside Handling International - Cargo

A) Import Cargo
Sr. No. Type of Cargo Rate per Kilogram (₹) Minimum rate per Consignment (₹)
1 Terminal Storage and Processing Charges
a) General Cargo 9.70 252
b) Special and Valuable 19.53 493
c) Import Project Cargo 19.53 493
d) Import Heavy Cargo 19.53 5600
Additional Processing Charges
Non-Scheduled Airlines
a) General Cargo 2.27
b) Special and Valuable 4.56
2 Other Services
a) Delivery Order Fees NA 7056
b) HAWB Issuance Charge NA 4586
c) Deconsolidation Fee NA 840
d) Special Handling Service with pre-alert (per kg) 0.24
3 Packing / Repacking charges ₹ 60 per pack 120
4 Cancellation of Bank Challan and Gate Pass N/A 150
5 Labelling Charges N/A 1676
6 Sector AWB Charges 3.76 N/A
7 Segregation Charges N/A 676
8 Special Equipment Charges 200% of General Cargo Charges
NOTES:
  1. Exemptions: No terminal charges for human remains, coffins, and donated human eyes.
  2. Weight-Based Charges: Based on gross or chargeable weight, whichever is higher.
  3. Special Import Cargo: Cold storage, live animals, hazardous goods.
  4. Valuable Cargo: Items with value > $1,000/kg, including precious metals, gems, antiques, etc.
  5. Project Cargo: Items requiring special handling, weighing 3 tonnes+.
  6. Billing Rounding Off: Rounded to nearest ₹5 as per IATA rules.
  7. GST Invoice Corrections: ₹1,000 per invoice.
  8. PD Account Maintenance: ₹500/year if inactive or low balance.
  9. Taxes: GST and others per official notifications.
B) Export Cargo
Sr. No. Type of Cargo Rate per Kilogram (₹) Minimum rate per Consignment (₹)
1 a) General Cargo 1.90 280
b) Special and Valuable 3.40 560
c) Perishable
i) With state-of-the-art facility 3.40 560
ii) No exclusive facility 1.14 224
d) Export Project Cargo 4.41 672
e) Export Heavy Cargo 4.41 672
2 Packing / Repacking Charges ₹ 25 per packet 120
3 Express Cargo Service Additional 25% of TSP
4 Cancellation of Terminal Receipt N/A 150
5 Export Administration Charges N/A 150
6 Back to town charges
(per HAWB or shipping bill)		 50% of terminal storage & processing
NOTES:
  1. Exempt: Human remains, coffins, eyes.
  2. 50% reduction for newspaper & TV reels.
  3. Special cargo includes cold storage, live animals, hazardous goods.
  4. Weight charge: highest of gross, volume, or chargeable.
  5. Penalty for weight misdeclaration:
    • 2–5% = 2× TSP for the difference.
    • 5%+ = 5× TSP.
    • No penalty if ≤2% (except valuable cargo).
  6. Heavy cargo: ≥3 tonnes per piece.
C) Other General Charges
Sr. No. Type of Cargo Rate per Kilogram (₹) Minimum rate per Consignment (₹)
1 Terminal Storage and Processing Charges
a) Shrink wrap of ULD (per ULD) 3372 N/A
b) Shrink wrap of Euro pallet 506 N/A
c) Shrink wrap per box 59 N/A
d) Pet Assistance N/A 1687
e) Repacking with wooden skid 843 N/A
f) Miscellaneous Charges 6.75 1350

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