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Passenger Advisory - Chhatrapati Shivaji Maharaj International Airport (CSMIA) continues to operate without any disruptions. However, due to evolving airspace conditions over Iran, certain flight schedules may be impacted. Passengers are requested to contact their respective airlines for the latest updates regarding their flight schedules.
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Pranaam

A premium airport experience designed for comfort and convenience.
Home - Airport Services - Pranaam Meet and Greet Service

Personalised Services with Pranaam

Pranaam provides personalised VIP airport assistance, ensuring a smooth experience for arriving, departing, and transiting passengers. With a focus on individual needs, the service streamlines airport procedures and offers exclusive services for a hassle-free journey.

Pranaam & Founder Annual Plan

We are delighted to invite you to be a part of the Pranaam Meet and Greet Service, where we elevate your airport journey with our unique Indian hospitality. Experience unlimited, unparalleled luxury every time you travel with Adani’s prestigious hospitality division.

Book Now

Explore Individual Plans

Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now
Standalone

Standalone

Skycap Paid Porter Service provides a hands-free travel from curbside till check-in counter and from the baggage carousel to car park area for international and domestic flights.

Book Now
Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now
Standalone

Standalone

Skycap Paid Porter Service provides a hands-free travel from curbside till check-in counter and from the baggage carousel to car park area for international and domestic flights.

Book Now
Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now
Standalone

Standalone

Skycap Paid Porter Service provides a hands-free travel from curbside till check-in counter and from the baggage carousel to car park area for international and domestic flights.

Book Now
Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now
Standalone

Standalone

Skycap Paid Porter Service provides a hands-free travel from curbside till check-in counter and from the baggage carousel to car park area for international and domestic flights.

Book Now
Domestic to Domestic

Domestic to Domestic

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
Domestic to International

Domestic to International

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
International to Domestic

International to Domestic

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
International to International

International to International

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
International to Domestic

International to Domestic

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
Domestic to International

Domestic to International

Pranaam Meet and Greet Service makes your transit process hassle free by providing complete assistance right from your arrival at CSMIA till you board your next flight.

Book Now
Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now
Elite Plus

Elite Plus

Exclusivity curated only for you! Feel the royalty and have a luxurious journey. The bespoke service is a class apart that makes you feel special with its unique ways to elevate your travel experience.

Book Now
Elite

Elite

Elite service is a specially curated service for guests who appreciate the value of time and enjoy the luxury of convenience at the airports.

Book Now
Platinum

Platinum

Platinum service enhances your experience with assistance at every step. The offerings are curated to make your journey comfortable and give you a truly memorable experience.

Book Now

Explore Corporate Plans

For Bookings, Please contact us

  • Phone +91-8879992391
  • Email reservations.pranaam@adani.com

Founder by Pranaam

We are delighted to invite you to be a part of the Pranaam Meet and Greet Service, where we elevate your airport experience with our unique Founder annual plan. Experience an unlimited and an unparalleled luxury.

Business Express

Curated customized pre-paid packages with fixed number of services according to your preferences and requirements, which can be availed by anyone, including family members, friends, or company personnel.

Corporate Tie Up

Pre-paid wallet with premium services customized for domestic and international travel, allowing you to make bookings with ease at your fingertips through your personalized login ID.

Pranaam Add-on services

Additional services to enhance your travel experience:

Lounge Services

Lounge Services

Unwind and relax

Spa Services

Spa Services

Access to airport spa facilities.

Buggy Services

Buggy Services

Transport within the terminal.

Flower Bouquet

Flower Bouquet

Pre-arranged floral bouquets.

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Events

The Pranaam team presents large-scale events, meticulously managing every detail to provide an unforgettable experience. With a commitment to excellence, we tailor our events to meet the unique needs of each occasion.

Guests’ Experiences

I wanted to take a moment to express my heartfelt gratitude for the outstanding service we received during our flight to London. Despite the delay, Nikhil, who was assigned to assist us, went above and beyond. His proactive approach and attention to detail ensured that our needs were met seamlessly. From anticipating our requirements to ensuring a smooth experience, Nikhil truly exemplified the spirit of Pranaam services. It’s team members like Nikhil who contribute significantly to Pranaam’s stellar reputation. Their dedication inspires faith and encourages word-of-mouth referrals. Please convey our appreciation to Nikhil and the entire Pranaam team. Thank you once again for your leadership and commitment to excellence❤️

Mr. Sujoy Ghosh, Mrs. Chandrani Sujoy Ghosh

I write to let you know that I was extremely pleased with the welcome service provided by your employee Mr. Vishal Singh at Mumbai airport. I booked the service for my mother, who is at an age where travel is not so easy anymore. Especially large airports cause stress for her as they are not so easy to navigate. Moreover, she does not speak English. Mr. Singh's professional attire and behaviour made her feel welcome immediately. It was a very emotional experience for my mother to be treated like a VIP. I especially welcomed that he stayed in contact with me throughout the process, so that I knew that she safely arrived, retrieved her luggage, and passed through immigration. He really excelled our expectations. I warmly thank for this!

Ms. Ulrike Herenz

I am writing to express my sincere appreciation for the outstanding service provided by your team during my recent bookings. I availed of your services and must say that I am thoroughly impressed and satisfied. The attention to detail, professionalism, and dedication exhibited by your team, particularly Rajdeep, deserve commendation. Rajdeep's coordination and special care extended to our client truly made a significant difference in our experience. The proactive approach and commitment to ensuring a seamless and pleasant experience did not go unnoticed. It is efforts like yours that reinforce our trust and confidence in your organization. Please convey my gratitude to everyone involved, and rest assured that I will not hesitate to recommend Pranaam Services to others seeking top-notch assistance. Thank you once again for your outstanding service

Ms. Mehra Ninya

I recently had the pleasure of using the Pranaam Service at Mumbai Airport and I must say the experience was exceptional. Thanks to the outstanding support provided by Simran, Dhaval, and Racheal. From the moment they arrived, the team was professional, courteous, and incredibly attentive to every detail. They ensured a seamless welcome and made the whole process stress-free. Their combined efforts turned what can often be a hectic airport experience into one that was smooth, personalized, and genuinely pleasant. I highly recommend Pranaam Service for anyone seeking a touch of comfort and efficiency during their travel, and special thanks to Simran, Dhaval, and Racheal for going above and beyond

Ms. Hemani Vaidya

Contact Information

For premium travel assistance with Pranaam Services:

For Reservation & Queries

  • +91-8879992399/98
  • reservations.pranaam@adani.com
  • Pranaam Guest Service, P7, Level 3, Chhatrapati Shivaji Maharaj International Airport. Sahar, Andheri (East), Mumbai, Maharashtra 400099
Frequently Asked Questions

What is Pranaam Meet and Greet Service?

Pranaam provides personalised assistance at the airport, offering services such as lounge access, buggy transport, and porter assistance to ensure a smooth and stress-free travel experience.

How can passengers identify the Pranaam Officer at the airport?

A Pranaam Officer will be stationed at the designated meeting point, displaying the passenger’s name as provided at the time of booking.

How can Pranaam services be booked?

Bookings can be made on the Adani One by selecting the origin, destination, travel date, and flight details. Passengers can choose from available packages, add customisations, and complete the payment to confirm the reservation.

What services are included in Pranaam?

Pranaam service offers personalized assistance, baggage handling and lounge access which is included in the Pranaam Elite Plus and Elite package

Does Pranaam fast-track check-in, security, immigration, or customs?

All airport procedures follow standard regulations laid down by the Government. Pranaam assists but does not facilitate these processes.

Are corporate memberships available?

Yes, Pranaam offers corporate memberships and tie-ups for frequent travellers. For further details, contact corporateenquiry.pranaam@adani.com.