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Passenger Advisory - Chhatrapati Shivaji Maharaj International Airport (CSMIA) continues to operate without any disruptions. However, due to evolving airspace conditions over Iran, certain flight schedules may be impacted. Passengers are requested to contact their respective airlines for the latest updates regarding their flight schedules.
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Information Desk

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Airport Help Desk

Information desks are available at Terminal 1 and Terminal 2, where customer service executives assist with airport-related queries. If a desk is not easily accessible, passengers can contact the 24/7 helpline at +91 22 66851010 for support. 

S. No. Location
1 Arrival Hall
S. No. Location
1 Departure Curbside Near Gate 2
S. No. Location Landmark
1 Arrival domestic Near Belt no. 01-02 and Opp. Belt no. 13- 14
2 Arrival hall, International  
3 Arrival plaza Curbside between Arrival exit Gate A – B
S. No. Location Landmark
1 Curbside- Lane 2 Opp. Gate no. 04
2 Curbside Desk at Level 4 Near Gate 1
3 Near Boarding Gate 87  
4 Departure Gate number 5, check-in hall Near Island H
5 Departure Gate number 3, check-in hall Near Island D
6 Retail Area (for international passengers) at Level 4  
7 Retail Area (for domestic passengers) at Level 3  

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