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Lost & Found
Lost And Found
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Connecting to Wi-Fi
Access Wi-Fi services at CSMIA by following these steps:
- Open Wi-Fi settings on your device and select #MumbaiAirportWiFi.
- Open an internet browser (e.g. Safari, Chrome) and enter any website address to access the login page.
- Enter the password obtained through one of the following methods:
Wi-Fi Access via SMS (OTP)
Access Wi-Fi by following these steps:
- Enter a local or international mobile number on the login page.
- A One-Time Password (OTP) will be sent via SMS.
- Enter the OTP to start browsing.
*Mobile number need to be an active phone number on which you can receive text message.
Wi-Fi Access Without OTP
Passengers without a SIM card or international roaming can access Wi-Fi by:
- Visiting the Information Desk or Wi-Fi Kiosk for assistance.
- Presenting valid identification for verification*:
- For international passengers: Passport
- For domestic passengers: Driving license, PAN card, Aadhaar card etc.
- After verification, a password will be provided.
- Select #MumbaiAirportWiFi
- Enter the password and start browsing.
*This is a mandatory requirement from DoT. (Guidelines for the same are available at all information desks)
Wi-Fi KIOSK are available at following locations
| S. No. | Level | Location |
|---|---|---|
| 1 | Level-2 Arrival | Near Gate-B Meeter & Greeter area International Information Desk near belt no 8 |
| 2 | Level-3 Domestic | Near Boarding Gate -42 Near Boarding Gate- 50 Level-3 Information desk |
| 3 | Level-4 Departure | Near Information desk departure gate-3 Near Information desk departure gate-4 |
| 4 | Level-4 International | Near Boarding gate 48 Near Boarding gate 74 Near Boarding gate 67 International transit area International Dep opposite food court Near Information desk post Departure Immigration |
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